Salon Scheduling and Cancellation Policies

 Scheduling:

* All appointments will be scheduled directly with the stylist. There is not an online booking option. 

* Appointments are reserved by adding a credit card to your file. Autumn Elizabeth Salon Studio utilizes SQUARE, a secure point of sale system

* Cancellation Policy: 

We value your business and respect your time. Because our services are reserved especially for you, we do enforce a 24-hour cancellation policy. If you need to cancel or reschedule your appointment, please notify us at least 24 hours before your scheduled start time. 

* Fees & Penalties Cancellations with 24+ Hours Notice: No fee will be charged.

* Late Cancellations (Less than 24 hours notice): You will be charged 50% of the scheduled service cost.

* Last Minute Cancellations & No-Shows (Missing an appointment without notice): You will be charged 100% of the scheduled service cost.

* Late Arrivals: If you are more than 15 minutes late, we may need to shorten or reschedule your appointment to avoid delaying the next client. If we must reschedule, the standard 50% late cancellation fee will apply.